Frequently Asked Questions
How long does an order take to ship?
Most products take 3-4 business days to ship in the USA.
Currently, Tha Word Bible Game are produced on-demand. Therefore, they usually take 7-10 business days for manufacturing and 1-3 business days to ship via USPS Priority Mail (which includes a tracking number in all cases). Free shipping can take 3-5 business days (which does not include a tracking number in some cases). Our manufacturer offers to Rush Orders at double the price of a game and calendar. Contact us if you need to rush an order.
We ship Monday through Friday, excluding weekends and holidays. 2-3 day shipping is a shipping method and does not mean orders will arrive within 2-3 days. Orders have to be manufactured first, processing times may vary and can be found on each product’s description. Orders placed on Friday after 12pm or over the weekend, will begin processing the following Monday or the next business day.
What is your refund and return policy?
Because our products are currently being produced on-demand and not in bulk, we do not give out refunds, or replacements or accept returns. All purchases are final and as is. To view our policy, go here.
I put in an incorrect address and my order has already shipped?
Once an order is shipped, we are unable to correct the address. We therefore cannot be responsible for lost or stolen shipments or orders sent to incorrect addresses. We will assist you as much as we can in locating your missing package. We are not responsible for refunding shipping costs in the event of shipping or customs delays.
Have more questions but don’t see the answer above?
Use our chat function, send us an email at info @ ancientpathadventures.com or fill out our contact form.